Terms & Policies
Trust Center
This Policy is effective on January 1, 2025.
Our Trust Center provides transparency into how Tynoc Tech handles security, privacy, compliance, and reliability. We are committed to earning and maintaining your trust through consistent, responsible practices.
Security
We implement industry-standard security controls across all systems and services we build and operate.
- End-to-end encryption for all data in transit and at rest
- Regular third-party security audits and penetration testing
- SOC 2-aligned security practices across our organization
- Continuous vulnerability monitoring and patching
- Multi-factor authentication required for all internal access
Privacy
We collect only the data we need, use it only for stated purposes, and never sell it to third parties. All data handling practices are described in our Privacy Policy. We are committed to GDPR-aligned data handling for all users.
Reliability and Uptime
We design all systems for high availability and resilience.
- 99.9%+ uptime target across all production systems we manage
- Redundant infrastructure across multiple availability zones
- Automated failover and disaster recovery procedures
- Regular backup and restore testing to ensure data integrity
- Proactive monitoring with alerting for all critical systems
Compliance
We follow best practices aligned with major compliance frameworks and help our clients meet their own compliance requirements.
- GDPR-aligned data handling and privacy practices
- OWASP Top 10 security guidelines followed in all development
- Regular internal audits and policy reviews
- Documented change management and access control procedures
Responsible Disclosure
We welcome responsible disclosure of security vulnerabilities. Please report any findings to info@tynoc.com. We commit to acknowledging reports within 48 hours and resolving confirmed issues as quickly as possible.
Contact
For trust and compliance inquiries, contact us at info@tynoc.com. We are happy to provide additional documentation or answer questions from enterprise clients.